Phone Mon-Fri 9am-5pm for an application form, completed by applicant and referral agency prior to interview. Need proof of ID, eg letter from DWP with NI number or from other referral agency, and relevant reports.
Contact the Housing Solutions Team on the above number 24/7. Under 18s have to be referred via social services/Pathways/Response.
Phone daily 24 hours, email or fax risk assessment form. Interview.
Phone or call daily 8am-12 midnight. If there is a vacancy an interview is arranged as soon as possible. Require SER and PSR if appropriate.
Referrals contacted within 48 hours, assessments booked and decision made within 7 days of assessment.