Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone, call in Mon-Fri 9am-5pm or write. Application form completed prior to interview. Require Ministry of Defence Service records and Social Services, Probation and psychiatric reports if applicable.