Phone 9am-4pm or write. Application form, completed by applicant. Interview. Require proof of identification eg benefit book, passport. Must be eligible for housing benefit.
Phone or call in 24 hours a day. Until 2pm prioritise rough sleeper team referrals. Carry out risk assessment.
Phone to check vacancies. Referral form available by email. Interview where possible, or referring agencies can share full assessment.
Clients can self-refer to The Gateway. Phone or call in Mon, Tues, Thurs, Fri 8.30am-4.30pm, Weds 10.30am-4.30pm. Interview and needs assessment.
Contact service any time to see whether waiting list is open.
All referrals go through Mainstay system, with a number of assessment points around the city, with Liverpool YMCA being a 24/7 assessment point. For further information visit: mainstayliverpool.org.uk
Phone or call in daily 24 hours (preferably during office hours). Admission Assessment and Risk Assessment. Proof of ID required.
Phone Mon-Fri 10am-5pm. Agency and applicant complete referral form. Interview. Referral agency must be able to guarantee move-on accommodation.
Initial contact by phone Mon-Fri 9.30am-4pm. Risk assessment. Require probation and/or social work reports, if appropriate.
Application form completed and returned by fax or email, sometimes over the phone. Interview. Risk assessment. Placed on a waiting list if accepted.