Phone Mon-Fri 9am-5pm. All applicants complete standard SPA Lettings application form which is reviewed at weekly Cheltenham-wide supported housing panel. Interview at project. Needs and risk assessments.
Require proof of identity if possible. Applicant must attend an informal meeting at Crossroads. At the meeting the young person will be given a tour of the centre to see what support we can offer them, if both parties are happy a risk assessment will be completed. Staff will then seek relevant background information from partner agencies to ensure meaningful support can be offered.
Phone Mon-Fri 9am-5pm. Application form. Interview. May require additional information if relevant eg Probation and social work reports, risk assessment. Client may be asked to spend some time volunteering in the Community prior to being offered a place.
First come, first served basis. Entrance at 8pm. Last admissions at midnight. Those already using the service need to pre-book night by night in order to retain their bed. Even when full always find accommodation for additional single homeless women and vulnerable men.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.