People may approach Bench Outreach, the Jericho Road Project or Deptford Reach for referrals. People may also self refer via the 999 Club Gateway (from Monday to Friday between 09:00 and 12:00). self-refer but accessing 999 Club day centre from 0900-1200 Monday to Friday.
Eastern Hub referral form to be completed and sent to the SHOT. The prospective residents housing and support needs are assessed during a pre interview. If they meet the criteria they are placed on the waiting list.
Phone to check vacancy details. If there is a vacancy, the referring agency is required to fill out a Guest Referral form on behalf of their client. If able to accept guest they will be given directions to the shelter for that evening. Guests should not turn up at the venue without their agency completing a referral first. All spaces must be booked in advance. we do not accept direct referrals; we only take guests from agencies who we hold a signed service level agreement with.
Drop in at one of 4 day centres: North London Day Centre (221 Gray's Inn Road, WC1X 8RA); South London Day Centre (City of London Academy, Lynton Road, SE1 5LA); East London Day Centre (The City Academy, Homerton Row, Hackney E9 6EA); West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX)
Call in at Housing Options Mon-Fri 9am-5pm, at Council House, Corporation Street, Derby, contact no: 01332 640085. Will need to see a Housing Options worker and from there may be placed on the reserve list at Milestone House.