Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Operate from 2 January – 12 March 2018, from 2 April – 11 June 2018 and from 2 July – 10 September 2018. Referral via agencies or directly through 999 Club from Monday to Friday between 0900 and 1200. Identification and proof of benefits required.
Eastern Hub referral form to be completed and sent to the SHOT. The prospective residents housing and support needs are assessed during a pre interview. If they meet the criteria they are placed on the waiting list.