People may approach Bench Outreach, the Jericho Road Project or Deptford Reach for referrals. People may also self refer via the 999 Club Gateway (from Monday to Friday between 09:00 and 12:00). self-refer but accessing 999 Club day centre from 0900-1200 Monday to Friday.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Call in at Housing Options Mon-Fri 9am-5pm, at Council House, Corporation Street, Derby, contact no: 01332 640085. Will need to see a Housing Options worker and from there may be placed on the reserve list at Milestone House.
Phone referrals only between 8am-11pm. Interview to establish health and housing needs. Require proof of ID (preferably 2 kinds). http://leatherheadstart.org/wp-content/uploads/2014/01/Referral-form.pdf
Self referrals Interview and assessment will be face to face, details may be taken by phone or referral form sent to email address above. New residents must make a claim for housing benefit on next working day. Direct Access Accommodation is subject to maximum 3 month stay, can be extended to an additional 6 months in Step down.