Call in, phone 24 hours daily, email or write. Application form completed by prospective resident. All applicants are police checked, takes up to 8 weeks. Interview assesses housing need, require proof of ID and proof of income.
Phone Mon-Fri 9am-5pm. Application form completed by prospective resident and referral agency. Interview. Require proof of ID eg passport, birth certificate. Any relevant reports/risk assessment aids referral process.
Phone office Mon-Fri 10am-1pm and 2pm-5pm or the advice line - 020 7359 5767. Brief assessment of suitability by phone. Application form completed by applicant and/or referral agency. Assessment interview.