Phone or call in any time for application form, completed by applicant and referral agency prior to interview. Require proof of ID - any official documents, social work reports and previous tenancy information.
Phone, call in Mon-Fri 9am-5pm or write. Prospective resident or agency completes application form prior to interview. Carry out individual risk assessments. Require as much background information as possible.
Write with details. If suitable, applicant contacted for interview and risk assessment. Applicant notified of decision in writing. Require information from supporting agencies, eg Social Services reports.