Phone Youthline (0300 303 0099, 24 hours daily) which is responsible for assessing the support needs of young people aged 16-25 in Birmingham and for arranging appropriate levels of support. For over 25s Call in at Midland Heart's Homeless Services Centre, 44 Bradford Street, Birmingham, B5 6HX, Mon-Weds, Fri 10am-6pm, Thurs 10am-2pm or phone 0345 602 0540, daily 24 hours.
Phone or email Mon-Fri 8.30am – 5pm. Please ring us first if you want to call in.
Application form completed by referrer and/or prospective resident with help from staff if required. If appropriate, this is followed by needs and risk assessment at face to face interview.