Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
Phone Mon-Sat 11.30am to 9pm. Referrals for applicants with a local connection accepted 11.30am-2.30pm, then referrals from adjoining areas. All applicants are risk assessed. Accommodation is normally for a maximum of 3 nights, or until suitable accommodation is available.
The most common way to refer is via the Inform website. If it is a self-referral, or the referring agency does not have access to Inform, they can apply via the CHS website. Applications will be considered when a room becomes available. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them Offers will be made by the multi-agency Allocations Panel.