Phone Mon-Fri 9am-5pm. Referral form. Interview. Information sought from any other agency involved with the clients needs (with client's permission). NOMS regional referral form required for probation/prison referrals.
Phone the Gateway Mon-Thurs 8.45am-5.15pm, Mon-Fri 8.45-4.15pm who will assess whether referral into supported housing is appropriate and if so identify whether there is an appropriate vacancy in this or in other projects in Birmingham.
Target response timescales from BASS, based on a completed referral being received by 4pm, are: Court bail – 1 hour Prison bail – 1 day HDC / general licence – 3 days Emergency recall prevention – 1 hour