After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
Form completed by applicant and agency in a service assessment. Information session and interview. Decision made within 48-36 hours. Require proof of ID and benefits entitlement. Benefits claims can be made once they move in.
Supported Housing (303 bed spaces): Application forms available through St Mungo’s Single Homeless Hub in Waltham Forest, Housing Options at Waltham Forest and other referral agencies. No self-referrals, all referrals must be completed with a referral agency. Applicants are police checked. applicants are invited for an interview. Unsupported Housing (20 bed spaces) Referral procedure: applications forms available directly from YMCA or from St Mungo’s.
Phone, call in Mon-Fri 9.30am-5pm or write for an application form, completed by applicant prior to interview. Applicants who self refer will be directed to South Oxfordshire District Council to be nominated.
Call in at KCAH Mon-Fri 10.30am-1pm to meet with an Advice Support Worker. At present, we still run a drop-in advice surgery. If homeless on the day, KCAH will look to source an accommodation option. Kingston connection only. Some of our own accommodation provision is more restricted and referrals are made through a local multi-agency panel.