Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone, call in at Bridge House or write for application form, completed by applicant and referral agency before interview. Need proof of ID (birth certificate, passport, national insurance card) and any additional documentation.