Referrals are all assessed at Northern Devon Hub, then passed to the appropriate accommodation provider. The referral will be put on a waiting list.A time is arranged for the prospective service user to visit the accommodation and have an interview with two staff members where they will be assessed for suitability.
Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral.
Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Phone project office on 01484 516041 Tues-Weds 9am-5pm, Thurs 9am-1pm or head office on 01484 353535 Mon-Fri 9am-5pm. Application form. Interview at head office with assessment of need and risk assessment.
Fill in the online form:
Call the 24-hour helpline on 0800 567 7699. Approach your Local Authority requesting a referral.