Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral.
Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Fill in the online form:
Call the 24-hour helpline on 0800 567 7699. Approach your Local Authority requesting a referral.
Phone or call in Mon-Fri 9am-5pm for referral form. Referrals to be e-mailed where possible. Self referral forms will be completed over the phone with applicants where appropriate. Needs and Risk Assessments completed at interview. Require background information from referring agency.