Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral. Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Supported Housing (303 bed spaces): Application forms available through St Mungo’s Single Homeless Hub in Waltham Forest, Housing Options at Waltham Forest and other referral agencies. No self-referrals, all referrals must be completed with a referral agency. Applicants are police checked. applicants are invited for an interview. Unsupported Housing (20 bed spaces) Referral procedure: applications forms available directly from YMCA or from St Mungo’s.
Phone, call in Mon-Fri 9.30am-5pm or write for an application form, completed by applicant prior to interview. Applicants who self refer will be directed to South Oxfordshire District Council to be nominated.
Applications via Bristol City Council through a weekly allocations meeting between providers where applicants who are on the men only pathway move through. each applicant must already be on the Bristol Housing Support Register any RSL within Bristol. Once a trusted assessment form has been completed
Phone referrals only between 8am-11pm. Interview to establish health and housing needs. Require proof of ID (preferably 2 kinds). http://leatherheadstart.org/wp-content/uploads/2014/01/Referral-form.pdf
Phone Mon-Sun 9am-9pm. Agency completes referral form and emails to referral maildrop box - All referrals to be typed not hand written. Referrer will be invited to attend an assessment along with who they have referred at the Lifehouse. The Assessment will then be discussed at the Adult Housing Panel to see if the referral is suitable for the Lifehouse. Pending outcome if successful the referred will have to wait for a bed to become available so they will be place on the waiting list.