Reboot UK: increasing digital inclusion

How can we support digital skills among people using homelessness services?

Digital skills are a key part of social inclusion. Being able to connect with friends and family, find information about services, pursue hobbies and interests, and use services like banking and job search all have significant benefits, practically and emotionally.

Reboot UK started in 2016 as a 'test and learn' project. Led by Good Things Foundation, it explored peer mentoring and a range of digital skills interventions to get people online. The focus was on groups that are at high risk of exclusion, whether through homelessness (Homeless Link), because of their mental health (Mind) or as a result of caring for disabled children (Family Fund). You can read the year one evaluation report from Good Things Foundation here.

These resources were created by our partners Cathedral Archer Project in Sheffield and Evolve Housing + Support in London, to help other services adopt the Reboot model as part of their work and learning activities.

We are currently delivering the third phase of Reboot UK with partners Evolve Housing + Support, St Mungo's, Connection at St Martin's, Elim Connect, Inspiring Change Manchester, CoLab Exeter and the Foxton Centre to extend our learning on effective digital support. 

Reboot UK: resources for digital skills

woman using a smart phone

Resources to support homelessness services increase digital inclusion among the people they work with. Includes guidance on peer mentoring, sample lesson plans and case studies.

Downloads

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Lisa Raftery

Lisa Raftery

Innovation and Good Practice Project Manager

Lisa leads the Day Centres Project and our Reboot UK digital inclusion partnerships. She also works with Jane Bancroft on the PLUS project, providing support to homeless agencies across London through a mixture of guidance, training and events.

Telephone: 020 7840 4458
Email: lisa.raftery@homelesslink.org.uk