Training courses

  • Introduction to Strengths-Based Practice

    For Front line support workers and Managers

    Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

  • Lone working

    For Front line support workers and Managers

    How to make practical improvements to your lone working policies.

  • Managing anti-social behaviour

    For Front line support workers and Managers

    Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to tackle behaviour whilst enabling clients to maintain their current accommodation and acquire the skills for social living. 

  • Managing conflict, violence and aggressive situations

    For Front line support workers and Volunteers and others

    Develop strategies to safely deal with violent incidents and aggressive behaviour from the people you support.

  • Managing professional boundaries

    For Front line support workers

    Manage the personal and professional boundaries that are part of your daily work.

  • Mental health and homelessness

    For Front line support workers and Managers

    One day course to help you develop the skills you need to support vulnerable clients with mental health issues.

  • Mental health first aid training for adults

    For Front line support workers and Managers

    Become better equipped to work with and support people who are experiencing mental health issues in your service

  • Motivational Interviewing & Support

    For Front line support workers

    Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives.

  • Motivational interviewing in housing and homeless assessment

    For Front line support workers and Managers

    For all Local Authority staff involved in the homeless assessment process. As Local Authorities develop services in response to the challenges of the Homeless Reduction Act 2018 it is necessary to appraise the interview and assessment process for...

  • Navigating mental health services

    For Front line support workers and Managers

    Understand when and how to refer people to specialist mental health services.

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