Practical guidance on working with refugees

Guidance to help you anticipate potential issues and support clients both before and after receiving refugee status.

Who should use this guidance?

Frontline homelessness services working with new refugees and with asylum seekers waiting for a decision.

In brief

Refugees have the same entitlements as UK nationals, but the process of receiving a positive decision and accessing mainstream housing and benefits can be problematic. There is a high risk of homelessness for refugees because Home Office asylum support ends shortly after a positive decision.

This guidance offers practical advice for homelessness agencies on how to support refugees to access mainstream housing and benefits. It also covers the steps a service can take before a decision is received in order to prevent homelessness following asylum support accommodation.

Last updated

Sept 2017

Downloads: practical guidance on working with refugees

woman holding a cardboard house

Guidance to help agencies anticipate potential issues and support clients both before and after receiving refugee status.

Downloads