Guidance on Safeguarding Vulnerable Adults

Key principles and responsibilities for raising Safeguarding alerts.

Staff in homelessness services often work with adults who are vulnerable to abuse. It is the responsibility of each support worker and manager to recognise the signs of potential abuse and to take action if they suspect that someone is being abused. 

Every organisation should have a local policy on Safeguarding of Vulnerable Adults (SOVA) so that teams know how to respond to concerns about abuse.

Safeguarding Vulnerable Adults brief guidance

This guidance sets out the key principles of Safeguarding, and the responsibilities of teams and managers.


Homelessness in itself does not make people vulnerable. However, circumstances such as homelessness may exacerbate other conditions and impact negatively upon individuals’ ability to care for and protect themselves.

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Tasmin Maitland

Head of innovation and good practice

Tasmin leads our innovation and good practice team, managing a range of projects including guidance, the Transatlantic Practice Exchange and the Hostels Action Learning series.

Telephone: 020 7840 4451
Twitter: @Tasmin_IGP