Community Connector Coordinator

Evolve Housing + Support
South Wimbledon
Contract type: 
1 1/2 year fixed term
Deadline for applications: 
Monday, 23 July 2018 - 9:45am

The Community Connector Coordinator will work alongside Reboot UK and Homeless Link to build a network of organisations and people who will share the skills and confidence people need to get online, giving them greater choice and control over their lives.

Digital literacy can help grow peoples’ confidence, independence and wellbeing, giving greater choice and control over their lives. The role of the Community Connector is to lead this change. 

The Community Connector will either have lived experience of homelessness themselves or will be committed to co-production with those who have.

The Connector will work at a local level to establish connections with other agencies (assisted by Homeless Link).  The Community Connector will recruit Digital Champions within other organisations and support them to embed digital skills within their own services. Their role is to inspire, motivate and encourage action across the sector in their local area, enabling homelessness services to lead the digital rights movement for the most disadvantaged in their communities.

The Community Connector Coordinator will work one day per week, based in either Croydon or South Wimbledon with regular travel across all areas evolve Housing + Support works. This is an outward facing role requiring the applicant to work with different services.

Key responsibilities

  • Recruit digital champions from other local Homelessness organisations using networking skills to recruit potential organisations
  • Work with Homeless Link to set up local event(s) promoting the project
  • Co-host local event(s) with other providers presenting information about the project
  • Set up and deliver training for digital champions on embedding digital skills within their organisation
  • Monitor the progress, outputs and outcomes of digital champions and report back to funders and other providers
  • Establish a network or forum for digital champions locally
  • Train and support digital champions to deliver change within their organisations
  • Use networks, co-production and feedback to gather evidence of what works and how services can be improved
  • Liaise with the Reboot project manager at Homeless Link to agree tools and approaches, share learning, support colleagues in other delivery partners and adapt practice in light of feedback.

Job description

  • Develop and deliver innovative engagement activities as agreed with Homeless Link.
  • Use assessments and other methods to collect and submit quantitative and qualitative project data.
  • Liaise and work with Evolve project staff and Area Manager Central and Community Services to deliver the project.
  • Work within the Work and learning team to coordinate and deliver the project.


To act in accordance with the aims of Evolve and promote and implement Evolve’s Equal Opportunities Policy, Code of Conduct and all other polices adopted by the Board.

To attend all staff meetings, supervision and training as required.

To work at other locations as and when required.

This job description provides an indication of the roles and responsibilities for the post of Work and Learning Officer but should not be construed as an exhaustive list of the duties that the post holder may be asked to undertake.

Evolve reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes in or to the role.

Additional requirements

To act in accordance with the aims of Evolve and implement Evolve’s equality and Diversity Policy and other policies adopted by the Board.

Any other duties within the scope of the post as directed by the Work and Learning Manager.

Personal Specification

Community Connector Coordinator

Experience & qualifications (desirable)

  • Experience of working with homeless services, vulnerable people or marginalised groups,
  • Experience of using homelessness services
  • Experience of delivering learning activities and/or workshops.
  • Experience of digital technology and assistance in supporting people to develop digital skills in an informal setting
  • Experience of working with, or commitment to co-production 


  • An understanding of the barriers faced by homeless and vulnerable people especially in relation to skill development.
  • Knowledge of digital inclusion and its impact on marginalised people and groups.

Skills and Abilities

  • Understanding of use of IT basics and able to instruct others.
  • Ability to support the skill development of others both in groups and 1:1.
  • Passion for on-line technology
  • Ability to use monitoring and reporting tools to submit data.


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