YMCA West London - Ventura House

Referral address

72-74 Station Road
Hayes
UB3 4DQ

Referral phone

020 8832 1555

Referral email

housingventura@londonymca.org

Website

http://www.westlondonymca.org


Who is the project for?

Who do we help?

Homeless people aged 16-35 with low-medium support needs. Homeless families nominated by local authority. Must have a local connection to LB Hillingdon of at least 6 months.

Who we cannot help

Arsonists and sex offenders.

  • Minimum age accepted: 16
  • Maximum age accepted: 35

How to get a referral

Referral agencies

Only accept referrals from LB Hillingdon's Housing Department, Social Services and the Temporary Accommodation Team. Most referrals made by Homeless Persons Department at Civic Centre, Uxbridge.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form completed by referral agency. Interview. Require as much background information as possible eg social work, medical and psychiatric reports. Require proof of ID.

Length of stay

  • Minimum stay: 3-6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

12 full time and 4 part time staff, 24 hour waking cover. Keywork system (17-20 residents per keyworker), with monthly meetings. Action plans with agreed outcomes, reviewed monthly, cover life skills, budgeting and training. Staff provide advice on benefits and support with emotional issues.

Rooms and charges

£9.90pw required from residents in receipt of benefits.

  • Single: 70
  • Flat: 12
  • Total spaces: 82

Facilities

  • Furnishings: Rooms fully furnished.
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Must engage with support offered. No alcohol or smoking allowed on the premises. Licence agreement and assured shorthold tenancy.

Visitors

Must leave by 12 midnight. Overnight guests with staff permission.


Further information

Public transport

Hayes & Harlington train - 2 minutes walk. Buses 90, 140, 195, E6, H98, U1, U4.


Is this page accurate?

If you work for YMCA West London - Ventura House and would like us to amend any of this information please email us today.

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