YMCA West London - Ventura House
72-74 Station Road
020 8832 1555
Who is the project for?
Who do we help?
Homeless people aged 16-35 with low-medium support needs. Homeless families nominated by local authority. Must have a local connection to LB Hillingdon of at least 6 months.
Who we cannot help
Arsonists and sex offenders.
- Minimum age accepted: 16
- Maximum age accepted: 35
How to get a referral
Only accept referrals from LB Hillingdon's Housing Department, Social Services and the Temporary Accommodation Team. Most referrals made by Homeless Persons Department at Civic Centre, Uxbridge.
Phone Mon-Fri 9am-5pm. Application form completed by referral agency. Interview. Require as much background information as possible eg social work, medical and psychiatric reports. Require proof of ID.
Length of stay
- Minimum stay: 3-6 months
- Maximum stay: 2 years
Support and accommodation
12 full time and 4 part time staff, 24 hour waking cover. Keywork system (17-20 residents per keyworker), with monthly meetings. Action plans with agreed outcomes, reviewed monthly, cover life skills, budgeting and training. Staff provide advice on benefits and support with emotional issues.
Rooms and charges
£9.90pw required from residents in receipt of benefits.
- Single: 70
- Flat: 12
- Total spaces: 82
- Furnishings: Rooms fully furnished.
- Food: %author:field_hostels_food
- Disabled facilities: None.
Rules and policies
House rules and tenure
Must engage with support offered. No alcohol or smoking allowed on the premises. Licence agreement and assured shorthold tenancy.
Must leave by 12 midnight. Overnight guests with staff permission.
Hayes & Harlington train - 2 minutes walk. Buses 90, 140, 195, E6, H98, U1, U4.
Is this page accurate?
If you work for YMCA West London - Ventura House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.