YMCA West and Central Herts - Welwyn Garden City

Referral address

90 Peartree Lane
Welwyn Garden City

Referral phone

01707 351400

Referral email




Who is the project for?

Who do we help?

Single homeless people age 18 to 59, including those with mild learning difficulties, some physical disabilities, those recovering from drug/alcohol dependency (with support from other agency), and ex-offenders. Must have a Hertfordshire connection.

Who we cannot help

People unwilling to address serious alcohol or drug problems. People with convictions for violent or sexual offences or arson are considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: 59

How to get a referral

Referral agencies

Only accept referrals from Welwyn Hatfield Council for local area applicants. Accept self referrals or referrals from any agency for applicants outside local area. Can accept referrals direct from prison.

Referral procedure

Contact 8am-10pm daily. Application form. Interview. Require proof of ID and proof of income/benefits.

Length of stay

  • Minimum stay: -
  • Maximum stay: 18 months

Support and accommodation

Support offered

6 full time Support Workers, available 8 am to 10 pm Monday to Friday and 8 am to 3.30 pm Saturday, Sunday and Bank Holidays. Reception cover 24/7. On-site Counsellor available. Residents are supported to identify their needs and life aspirations and guided to take small steps towards achieving them through key working. All residents have a named key worker. We also have a counsellor in house 3 days a week and a Complex Needs worker 2 days a week. In addition to this we also have a Chaplain.

Rooms and charges

£24.45pw required from residents in receipt of benefits.

  • Single: 125
  • Total spaces: 125


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: One room is fully wheelchair accessible with ensuite facilities.
  • Other facilities: Lounge and cafe, IT suite, garden.

Rules and policies

House rules and tenure

Smoking restricted to residents' own rooms and two designated areas outside. Licence agreement.


Must leave by 11pm. Can stay overnight if resident pays £5 charge in advance.

User participation


Further information

Public transport

Welwyn Garden City train station - 5 minutes walk. Bus station - 5 minutes walk.

Is this page accurate?

If you work for YMCA West and Central Herts - Welwyn Garden City and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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