YMCA St. Pauls Group - Ventura House

Referral address

72-74 Station Road

Referral phone

020 8832 1555

Referral email




Who is the project for?

Who do we help?

Homeless people aged 16-35 with low-medium support needs. Homeless families nominated by local authority. Must have a local connection to LB Hillingdon of at least 6 months.

Who we cannot help

Placement Decisions will be made on a assessment of each persons needs and risks.

  • Minimum age accepted: 16
  • Maximum age accepted: 34

How to get a referral

Referral agencies

Only accept referrals from LB Hillingdon's Housing Department, Social Services and the Temporary Accommodation Team. Most referrals made by Homeless Persons Department at Civic Centre, Uxbridge.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form completed by referral agency. Interview. Require as much background information as possible eg social work, medical and psychiatric reports. Require proof of ID.

Length of stay

  • Minimum stay: 3-6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

12 full time and 4 part time staff, 24 hour waking cover. Keywork system (17-20 residents per key worker), with monthly meetings. Action plans with agreed outcomes, reviewed monthly, cover life skills, budgeting and training. Staff provide advice on benefits and support with emotional issues.

Rooms and charges

£10.46 pw required from residents in receipt of benefits.

  • Single: 70
  • Flat: 12
  • Total spaces: 82


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: TV/computer lounge.

Rules and policies

House rules and tenure

Must engage with support offered. No alcohol or smoking allowed on the premises. Licence agreement and assured shorthold tenancy.


Must leave by 12 midnight. Overnight guests with staff permission.

User participation


Further information

Public transport

Hayes & Harlington train - 2 minutes walk. Buses 90, 140, 195, E6, H98, U1, U4.


Food and Money 02088321555 Online Donation process - ymcaspg.org.

Is this page accurate?

If you work for YMCA St. Pauls Group - Ventura House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby