YMCA St Paul's Group - Stephen House

Referral address

Stephen House
1b Copeland Road, Walthamstow
Greater London
E17 9DB

Referral phone

0208 496 3000

Referral email



Who is the project for?

Who do we help?

Young single homeless people aged 18-24 with support needs. Must have a local connection to LB Waltham Forest.

Who we cannot help

Based on needs assessment at initial referral.

  • Minimum age accepted: 18
  • Maximum age accepted: 24

How to get a referral

Referral agencies

85% referrals come from LB Waltham Forest Housing Department. If unable to fill vacancy, other agencies are contacted eg Forest YMCA, Waltham Forest Young People's Project and Probation. Do not accept self referrals.

Referral procedure

Application form completed by prospective resident prior to interview. Require proof of ID eg birth certificate, passport and additional information from agencies working with applicant.

Length of stay

  • Minimum stay: ? 2 Years
  • Maximum stay: 2 Years

Support and accommodation

Support offered

4 full time and 1 part time staff, available 7 days a week 8am-11pm, Waking night cover. Key-work system with at least fortnightly meetings to identify support needs and offer ongoing support. Support plans with agreed outcomes, reviewed every 3-6 months. Staff offer support around budgeting, employment and training, meaningful occupation and independent living skills including move on planning and assistance with move on. Previous residents have on average moved on into further education (University), Self-employment, Employment, Private Rental, Social Housing and Council Housing.

Rooms and charges

  • Single 21
  • En-suite 9
  • Flats 2
  • Total spaces: 32


  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room accessible for wheelchair users.

Rules and policies

User participation


Further information

Public transport

Walthamstow Central tube/train station - 20 mins walk. Buses 48, 69, 97, 230, 257, 357.


Donations accepted in cash and kind towards project activities for Young People. Please contact 0208 509 1090 to discuss with staff.

Is this page accurate?

If you work for YMCA St Paul's Group - Stephen House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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