YMCA Norwich Central

Referral address

10 Winalls Yard

Referral phone

01603 877950

Referral email



Who is the project for?

Who do we help?

Young single people aged 16-24 who are street homeless or threatened with homelessness, with support needs. No local connection required.

Who we cannot help

People who have committed sex offences against young people. People with serious ongoing alcohol or drug misuse.

  • Minimum age accepted: 16
  • Maximum age accepted: 24

How to get a referral

Referral agencies

Accept self referrals, and referrals from housing organisations and voluntary agencies.

Referral procedure

Applicant must complete a hostel application form (HAF). HAF can be emailed or posted to applicant, or they can attend service at any time to pick up a HAF. Can phone or call in at anytime and any day. HAF must be completed with as much information as possible.

Length of stay

  • Minimum stay: ? 1 Month
  • Maximum stay: 2 Years

Support and accommodation

Support offered

1 Full time Housing Manager, 1 Full Time Senior Engagement Worker, 3 full time engagement workers, 1 Full Time Property Co-ordinator. 1 part time engagement worker 1 full time Pathways worker 1 full time resettlement worker The service is staffed 24/7 Engagement worker system with weekly support meetings. Support plans are done using the Homelessness Star, and agreed goals and actions for the tenant and their engagement worker. These are reviewed monthly and cover independent living skills,money management, meaningful use of time, health, offending and drug/alcohol support

Rooms and charges

  • Single, En-Suite. 38
  • Total spaces: 36


  • Food: %author:field_hostels_food
  • Disabled facilities: 2 rooms accessible for wheelchair users. Pull Chord system in place for the rooms that are adapted for wheelchair users.

Rules and policies

User participation


Further information

Public transport

Norwich Bus station is situated next door to YMCA Central


Volunteers are able to apply via an employed Volunteer Co-Ordinator.


Clothes, Shoes,food, gifts for tenants, money.

Is this page accurate?

If you work for YMCA Norwich Central and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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