YMCA Heart of England - Magdalene Court

Referral address

200 Bunbury Road
West Midlands
B31 2DL

Referral phone

0121 477 4644 ext 228

Referral email



Who is the project for?

Who do we help?

Single homeless people with low/medium support needs from 18-55yrs

Who we cannot help

Schedule 1 offenders as next to a school, and arsonist for insurance reasons

  • Minimum age accepted: 18
  • Maximum age accepted: 55

How to get a referral

Referral agencies

Applications for accommodation are made via Birmingham City Council’s Gateway (for over 21’s) on 0121 675 4249 and via and St Basils Youthline (for under 21’s) on 0300 30 30 099.

Referral procedure

You can contact the service by calling 0121 477 4644 (ext 228) Office mobile: 07718 424757 E-mail: Northfield.Referrals@ymcabirmingham.org.uk

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

11 full time staff based on-site, 24 hour waking cover. Compulsory keywork system (approx 16 residents per worker), with at least weekly meetings. Support plans with agreed outcomes, reviewed every three months. Staff provide support and advice on benefits, housing, employment and training.

Rooms and charges

  • Single: all en-suite 64
  • Total spaces: 64


  • Food: %author:field_hostels_food
  • Disabled facilities: We have 1 disabled room with a walk in wet room

Rules and policies

User participation


Further information

Public transport

Buses 61, 62, 63.

Is this page accurate?

If you work for YMCA Heart of England - Magdalene Court and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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