YMCA Bournemouth

Referral address

Referral phone

01202 290 451

Referral email




Who is the project for?

Who do we help?

Single homeless people aged 18-60 in need of support, including those with mental health problems, recovering from substance misuse, and ex-offenders. Those with a local connection to Bournemouth are prioritised, those without local connection will need to speak to Bournemouth street services on 01202 315962.

Who we cannot help

People with serious sex offences, convictions for arson, and people posing a risk of harm to themselves or others.

  • Minimum age accepted: 18
  • Maximum age accepted: 60

How to get a referral

Referral agencies

All referrals must go through Bournemouth Homeless Hub.

Referral procedure

Phone or call in at Hub Mon-Fri 9am-4pm. Require proof of identity. Application form and interview. May require further information, eg probation or psychiatric reports.

Length of stay

  • Minimum stay: 1 week
  • Maximum stay: 6 months

Support and accommodation

Support offered

15 full time, 2 part time staff, 24 hour cover. Key worker system. Staff provides general advice and information, assistance with living skills, counselling, training and employment. Needs assessment and support planning.

Rooms and charges

£31.20pw required from residents in receipt of benefits.

  • Single: 63
  • Total spaces: 67


  • Furnishings: Rooms partially furnished, some with ensuite shower and toilet.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, fitness suite, restaurant.

Rules and policies

House rules and tenure

No alcohol allowed on the premises, no illegal drugs to be used on or off the premises. Smoking in own room only. Licence agreement, drug testing, must engage with key worker at least once a week. Excluded licence agreement for up to 6 months.


Between 9am-11pm. No overnight guests.

User participation


Further information

Public transport

Bournemouth train station - 15 minutes walk.

Is this page accurate?

If you work for YMCA Bournemouth and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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