Westward Housing Group - Plymouth House

Referral address

Westward Support
10-13 Lockyer Street

Referral phone

01752 660321

Referral email




Who is the project for?

Who do we help?

Single homeless people with support needs. Must have a local connection to Plymouth of 6 months out of the last 12.

Who we cannot help

Arsonists, people with a long history of violence or active substance misuse.

  • Minimum age accepted: 16
  • Maximum age accepted: 60

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

People who are under 25 need to apply via Plymouth's Under 25 referral hub. People 25 or over can self refer of have an agency refer them. Phone, call in Mon-Fri 10am-4pm or write for application form. Return form with letters of support from existing support workers for possible interview.

Length of stay

  • Minimum stay: 28 days
  • Maximum stay: 12 months

Support and accommodation

Support offered

9 full time and 5 part time staff, 24 hour waking cover. Compulsory keywork system (6-10 residents per key worker) with weekly meetings. Action plans with agreed outcomes reviewed quarterly. Staff offer support around life skills including budgeting and confidence building, accessing help for mental health and substance misuse issues, and pursuing employment, education or training opportunities.

Rooms and charges

£14.88pw required from residents in receipt of benefits.

  • Single: 12
  • Total spaces: 55


  • Furnishings: Flats and rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 flat is accessible to a wheelchair user and 1 flat is adapted for a hearing impaired person.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

No alcohol allowed in communal areas. Smoking allowed in own rooms only. Licence agreement in clusters. Assured shorthold tenancy in flats.


Must leave by midnight. Overnight guests allowed with staff permission.

User participation


Further information

Public transport

Plymouth train station - 15 minutes walk. Bretonside bus station - 5 minutes walk.


Currently have 2 volunteers, help run art and gardening classes. Phone 01752 660321 for further information.

Is this page accurate?

If you work for Westward Housing Group - Plymouth House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby