Westward Housing Group - Alexandra House

Referral address

59 Imperial Road

Referral phone

01395 279702

Referral email



Who is the project for?

Who do we help?

Single homeless people aged over 18. Local connection is required.

Who we cannot help

Street homeless people with no fixed address. May not accept those currently using illegal substances, or those with alcohol dependency or a history of arson.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from any agency.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form and interview with 2 members of staff.

Length of stay

  • Minimum stay: 3-6 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

Staff on-site Mon-Fri 9am-5pm. key worker system with weekly-fortnightly meetings. Staff provide assistance with benefits, life skills training and referrals to other agencies.

Rooms and charges

  • Flat: 23
  • Total spaces: 23


  • Food: %author:field_hostels_food
  • Disabled facilities: 3 flats are accessible to wheelchair users and specifically adapted for people with disabilities. Visual alarm.

Rules and policies

User participation


Further information

Public transport

Located in town centre. Train station - 2 minutes walk.

Is this page accurate?

If you work for Westward Housing Group - Alexandra House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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