Victoria House

Referral address

c/o Housing Solutions

Referral phone

0300 123 2442

Referral email

housingsolutions-west@cheshirewestandchester.gov.uk

Website

http://www.cheshirewestandchester.gov.uk


Who is the project for?

Who do we help?

Single homeless people with support needs, including those with mental health and substance misuse issues. Local connection preferred.

Who we cannot help

Arsonists, sex offenders, Schedule 1 offenders.

  • Minimum age accepted: 16
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from any agency via Housing Solutions.

Referral procedure

Phone or apply in person at Housing Solutions in Northwich or Chester. Client will be interviewed when there is a vacancy.

Length of stay

  • Minimum stay: 1 week
  • Maximum stay: 2 years

Support and accommodation

Support offered

8 full time staff, 24 hour waking cover. Keywork system and support plans/reviews with regular meetings. Staff provide support around developing independent living skills.

Rooms and charges

£12.40-£13.52pw required from residents in receipt of benefits.

  • Single: 16
  • Flat: 14
  • Total spaces: 30

Facilities

  • Furnishings: Flats and rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 single units accessible to wheelchair users.

Rules and policies

House rules and tenure

Alcohol allowed in own room only. Smoking allowed in own room and courtyard. Licence agreement.

Visitors

3-10pm weekdays, 10am-10pm weekends. Close family only for substance misuse clients. No overnights.

User participation

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Further information

Public transport

Northwich train station - 5 minutes walk.

Volunteering

Have volunteer counsellor who offers talking therapy once a week. Phone project for further information.

Donations

Food, clothes. Phone 01606 330948 for details.


Is this page accurate?

If you work for Victoria House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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