Tyne HA - Under the Bridge: Byker Bridge House

Referral address

c/o St Silas Church Building
Clifford Street
Newcastle upon Tyne

Referral phone

0191 265 8621

Referral email




Who is the project for?

Who do we help?

Rough sleepers and single homeless people with support needs, including ex-offenders and people with mental health, drug or alcohol problems. local connection to Newcastle is required.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 17
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone any time or call in at St Silas Church Building Mon-Fri 9am-5pm. Beds allocated on first come, first served basis. Need proof of ID and age eg benefit book, previous rent book. Application form completed at interview.

Length of stay

  • Minimum stay: -
  • Maximum stay: -

Support and accommodation

Support offered

At least 2 full time staff on-site, 24 hour waking cover. key worker system with meetings as required. Staff provide help with benefit claims, advocacy, informal counselling and referrals to other services. Access to education and employment training day services provided by Under the Bridge.

Rooms and charges

Contact project for details of ineligible costs.

  • Single: 31
  • Total spaces: 31


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 5 bedspaces are accessible to wheelchair users. Adapted bathroom and toilet, accessible communal rooms.
  • Other facilities: 3 lounges, dining room, payphone.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking allowed in own room only. Licence agreement.


Not allowed.

User participation


Further information

Public transport

Byker Metro station - 5 minutes walk. Buses 12, 21, 22, 39, 40, 62, 63, 302.

Is this page accurate?

If you work for Tyne HA - Under the Bridge: Byker Bridge House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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