Tyne HA - Byker Bridge Housing

Referral address

c/o St Silas Church Building
Clifford Street
Newcastle upon Tyne

Referral phone

0191 265 8621

Referral email




Who is the project for?

Who do we help?

Single people who are homeless, vulnerable or isolated with support needs, including ex-offenders, people with learning disabilities and those with drug, alcohol and mental health issues.

Who we cannot help

No automatic exclusions. Applicants with arrears from previous stay must clear at least half arrears before admission.

  • Minimum age accepted: 17
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency. Most referrals come from the Probation Service. Many other referrals come from hospitals, Social Services, drug and alcohol agencies and local housing authorities.

Referral procedure

Phone, call in Mon-Fri 9am-5pm or write for an application form, completed by applicant and referral agency prior to interview. Require psychiatric reports and any other relevant information.

Length of stay

  • Minimum stay: None
  • Maximum stay: None

Support and accommodation

Support offered

Staff available Mon-Fri 10am-4pm, flexible. Emergency on-call system. Keywork system (8-11 residents per key worker), keywork meetings weekly, reviewed every 3 months or as needed. Staff visit daily to provide support with independent living skills, benefits, and access to education and employment.

Rooms and charges

£6-£34.50pw required from residents receiving benefits.

  • Single: 277
  • Total spaces: 277


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: Some units have rooms accessible to wheelchair users.
  • Other facilities: Lounge. Some units have garden.

Rules and policies

House rules and tenure

Encouraged to attend residents' meetings. Rules for alcohol vary in different houses. Licence agreement or assured shorthold tenancy.


Can stay overnight.

User participation


Further information

Is this page accurate?

If you work for Tyne HA - Byker Bridge Housing and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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