Two Saints - Hope House

Referral address

Portsmouth City Council Housing Options
Civic Offices
Guildhall Square
Portsmouth
PO1 2AX

Referral phone

023 9283 4989

Referral email

housing.options@portsmouthcc.gov.uk

Website

http://www.portsmouth.gov.uk/ext/housing/if-you-become-homeless


Who is the project for?

Who do we help?

Single homeless people aged 18+, usually with a local connection, including people with alcohol, drug and mental health problems. Can accommodate people with dogs.

Who we cannot help

Carry out individual risk assessments.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept referrals from Portsmouth City Council. Referral can be made there by probation, mental health services and HMP. Can accept referrals direct from prison.

Referral procedure

If a vacancy is available and applicant meets criteria, interview. Require as much background history as possible on applicant.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

12 full time staff, 24 hour waking cover. key worker system with regular meetings. Staff offer advice on benefits, training, employment and life skills (including cooking, budgeting, personal hygiene). Referrals to specialist agencies for support around alcohol, drugs and mental health issues. Fully staffed IT training suite.

Rooms and charges

£14.91pw required from residents in receipt of benefits.

  • Single: 24
  • Total spaces: 24

Facilities

  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: One ensuite bedroom equipped for a wheelchair user.
  • Other facilities: Lounges, IT suite, gardens.

Rules and policies

House rules and tenure

Residents must be self medicating. Smoking in own room and outside only. Licence agreement.

Visitors

Daily 9am-9pm. No overnight guests.

User participation

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Further information

Public transport

Fratton train station - 15 minutes walk. Stagecoach bus 21 - 1 minute walk.

Donations

A list of items we need can be found on the Two Saints website under ‘support us’ - https://www.twosaints.org.uk/support-us/


Is this page accurate?

If you work for Two Saints - Hope House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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