Thames Reach - Stafford House

Referral address

c/o Westminster Joint Homelessness Team
Soho Centre for Health & Care
1 Frith Street

Referral phone

020 7534 6711

Referral email


Who is the project for?

Who do we help?

Single homeless people with a history of sleeping rough and severe and enduring mental health problems. Must have a local connection to LB Westminster. A minimum of 2 bed spaces allocated to black and ethnic minority service users.

Who we cannot help

Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept referrals via Westminster Joint Homelessness Team. Other agencies can contact Joint Homelessness Team. Do not accept self referrals.

Referral procedure

Phone Mon-Fri 9.30pm-4.30pm. JHT are informed when a vacancy arises. Interview. Require adult mental health assessment form.

Length of stay

  • Minimum stay: None
  • Maximum stay: Long term

Support and accommodation

Support offered

5 full time staff, available Mon-Fri 8.30am-8pm, Sat-Sun 10am-6pm, emergency on-call system. Compulsory keywork system (2 residents per keyworker), with meetings as required. Support plans with agreed outcomes drawn up with CPNs and CMHT and reviewed every 3-6 months. Staff provide advice and support with independent living skills, daytime activities and training.

Rooms and charges

£25.58pw required from residents receiving benefits.

  • Flat: 6
  • Bedsit: 4
  • Total spaces: 10


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: Can accommodate one wheelchair user.

Rules and policies

House rules and tenure

No alcohol or smoking allowed in communal areas. Compulsory keywork system. Assured shorthold tenancy.


No restrictions. Can have overnight guests.

User participation


Further information

Public transport

Marylebone tube and train station - 2 minutes walk.


Would welcome befrienders, people keen to run groups. See for further information.

Is this page accurate?

If you work for Thames Reach - Stafford House and would like us to amend any of this information please email us today.

Other services nearby