Thames Reach - Bermondsey Projects

Referral address

Dispersed properties project
St Giles House, St Giles Road
Greater London

Referral phone

020 3228 1800

Referral email


Who is the project for?

Who do we help?

Single people sleeping rough, or with a recent history of sleeping out, who have mental health problems (though not necessarily a clinical diagnosis). Priority given to people with a local connection to Southwark. Target 20% women and 20% people from black and minority ethnic groups. 10 flats are for permanent residents.

Who we cannot help

People who do not need the level of support provided by the project or who need 24 hour support from staff. Those whose main presenting issue is drugs/alcohol and not mental health. Those who have other move-on options available to them.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept referrals from the START mental health team for single homeless people, Supported Living Team, and the Complex Needs Panel who act as gatekeepers. Do not accept self referrals.

Referral procedure

All referrals must go via START (South Thames Assessment, Resource and Training Team) or Supported Living Team, the Complex Needs Panel.

Length of stay

  • Minimum stay: 3-6 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

12 staff, available Mon-Fri 8am-8pm, Sat-Sun 10am-6pm, emergency on-call system. Keywork system. Support plans drawn up between key worker and resident with emphasis on enabling resident define their own needs, reviewed every 6 months. Staff make referrals to specialist services where appropriate.

Rooms and charges

  • Studio/flat: 30
  • Total spaces: 30


  • Food: %author:field_hostels_food
  • Disabled facilities: Two flats fully accessible for wheelchair users, with aids and adaptations. Two buildings have a lift.

Rules and policies

User participation


Further information

Public transport

Elephant & Castle, Bermondsey tubes - 10 mins or South Bermondsey train station - 5 mins.


Clothes, money. Phone 020 7232 2360 for details.

Is this page accurate?

If you work for Thames Reach - Bermondsey Projects and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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