Stonewater - Poole Quay Foyer

Referral address

c/o Poole Housing Brokerage
Housing Community Services, Borough of Poole Civic Centre
BH15 2RU

Referral phone

01202 633417

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-25 with low needs, including care leavers and people at risk of offending. Local connection required.

Who we cannot help

Schedule 1 offenders.

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept referrals from Poole Brokerage Service only.

Referral procedure

Phone or call in at Civic Centre Mon-Fri 9am-12.30pm, 1.30pm-4pm, closed Weds morning. Application form. Interview. Require proof of ID, income and background information.

Length of stay

  • Minimum stay: ? 1 Month
  • Maximum stay: 2 Years

Support and accommodation

Support offered

9 full time and 10 part time staff and 4 volunteers, 24 hour waking cover. Compulsory keywork system (16 residents per key worker) with monthly meetings. Action plans with agreed outcomes, reviewed monthly. Staff offer support and guidance with regard to personal development, independent living and employment, training and education. A variety of support services are provided by The Quay Advice Centre attached to the project.

Rooms and charges

  • Single: 30
  • Flat: 20
  • Total spaces: 50


  • Food: %author:field_hostels_food
  • Disabled facilities: 4 rooms are wheelchair accessible.

Rules and policies

User participation


Further information

Public transport

Poole train station - 5 minutes walk.


Currently have 5 volunteers. Phone 01202 682046 or email for further information.


Money. Phone 01202 463603 for details.

Is this page accurate?

If you work for Stonewater - Poole Quay Foyer and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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