Stevenage Haven - North Herts Sanctuary

Referral address

25 Nightingale Road

Referral phone

01462 435835

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs. Must be eligible for benefits. Priority given to applicants with a local connection to Hertfordshire.

  • Minimum age accepted: 18
  • Maximum age accepted: 70

How to get a referral

Referral agencies

We do not accept self referrals. Local council and referrals from most statutory agencies including prison.

Referral procedure

We do not accept self referrals. Local council and referrals from most statutory agencies including prison.

Length of stay

  • Minimum stay: 8 weeks
  • Maximum stay: 12 months

Support and accommodation

Support offered

5 full time, bank staff and volunteers, 24 hour waking cover and support provided for residents .Key work system,with relevant weekly meetings. Support plans with agreed outcomes, reviewed as required. Provide advice and support

Rooms and charges

There is a charge of £2.14 per night for the accommodation. Additional charge if working.

  • Single 17
  • Total spaces: 17


  • Furnishings: Rooms furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, computer facilities.

Rules and policies

House rules and tenure

Residents expected to engage with support services provided. No alcohol or drugs allowed on the premises. Non Smoking accommodation. Licence Agreement for 8 weeks initially.


In communal downstairs area only, by prior arrangement with staff. No overnight guests.

User participation


Further information

Public transport

Hitchin Train station – 0.5mile Bus route – 0.25 mile


Admin support, catering, skills sharing,


Financial donations and food. No storage available so clothing/household goods unable to be accepted. Phone 01462 435835 for details.

Is this page accurate?

If you work for Stevenage Haven - North Herts Sanctuary and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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