6 Ditchmore Lane
01438 354884 (agencies)
Who is the project for?
Who do we help?
Single homeless people aged 18+. Priority given to applicants with a local connection to Stevenage (at least 6 months living in the area).
Who we cannot help
No automatic exclusions. Applications considered on a case by case basis.
- Minimum age accepted: 18
- Maximum age accepted: None
How to get a referral
Only accept referrals from Hertfordshire agencies and prison referrals.
See website - referrals can be emailed. Agency completes referral form which must be accompanied by proof of benefits status if possible. Require National Insurance number and 2 forms of ID.
Length of stay
- Minimum stay: 8 weeks
- Maximum stay: 1 year
Support and accommodation
9 full time, 6 part time staff plus volunteers, 24 hour waking cover. Staff provide advice and information on welfare benefits, alcohol and drug problems, help with form filling and claiming housing benefit. Regular residents' meetings. Day services offering support and activities to residents.
Rooms and charges
£3.70 per night required from residents receiving benefits.
- Single 40
- Total spaces: 40
- Furnishings: Rooms have basic furniture.
- Food: %author:field_hostels_food
- Disabled facilities: I x accessible ground floor bedroom.
- Other facilities: Lounge, common room, study area, garden.
Rules and policies
House rules and tenure
No alcohol allowed on the premises. Smoking only allowed in sheltered area in garden. Licence agreement.
Stevenage train station - 5 minutes walk.
Currently have 20 volunteers, help with admin support, befriending, catering, fundraising and skills sharing - art classes, reading, CV writing. Phone 01438 354884 or see website for further information.
Food. email firstname.lastname@example.org for details.
Is this page accurate?
If you work for Stevenage Haven and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.