Stepping Stone Projects - Complex Needs - Redfearn

Referral address

Ings Avenue
OL12 7LH

Referral phone

01706 359600

Referral email


Who is the project for?

Who do we help?

Single homeless people aged 18 and over with complex support needs (including, substance/alcohol dependency, offending history, mental health issues, high risk issues). A local connection is required.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in Mon-Fri 9am-5pm for referral form. Referrals to be e-mailed where possible. Self referral forms will be completed over the phone with applicants where appropriate. Needs and Risk Assessments completed at interview. Require background information from referring agency.

Length of stay

  • Minimum stay: -
  • Maximum stay: 1 year

Support and accommodation

Support offered

24 hour cover, emergency on-call system. Linkworker system, weekly meetings. Staff help with claiming benefits, accessing other services, such as drug and alcohol services, training, education and employment, debt counselling and developing independent living skills.

Rooms and charges

£3.65pw required from residents in receipt of benefits (flats), no charge for some dispersed properties but approximately £5.40 for others.

  • Flats: 16
  • Other: 6
  • Total spaces: 31


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 flat adapted for wheelchair users.
  • Other facilities: TV room, computers, BBQ/outside area, allotment/shared vegetable patch.

Rules and policies

House rules and tenure

Alcohol allowed in own tenancy. Smoking allowed in own flats only. Protected licence agreement.


Maximum 3 per resident. Overnight guests allowed up to 3 nights a week.

User participation


Further information

Public transport

Buses 437, 438, 439.

Is this page accurate?

If you work for Stepping Stone Projects - Complex Needs - Redfearn and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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