Step by Step - Foyer Services

Referral address

36 Crimea Road
GU11 1UD

Referral phone

01252 346115

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-21. Priority given to applicants who are street homeless or not in a place of safety who are willing to engage with services and have a Rushmoor/Hart/Hampshire connection.

Who we cannot help

People with a history of violence, arson or sex offences. People with a serious mental health disorder. Those with a dependency on alcohol or drugs are dealt with on a case by case basis.

  • Minimum age accepted: 16
  • Maximum age accepted: 21

How to get a referral

Referral agencies

Do not accept self-referrals.

Referral procedure

Referrals through children services, early help hub, family support service and PCT. Require background information, Risk assessments and references. Interviews held 7 days a week.

Length of stay

  • Minimum stay: -
  • Maximum stay: 18 months

Support and accommodation

Support offered

24/7 staffing. Step work system. Staff provide advice and information on living skills, sexual health, employment and education. Accredited training programme, drop-in advice.

Rooms and charges

£20 per week (Food and Residents Charge)

  • Single: 31
  • Total spaces: 31


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room fully accessible.
  • Other facilities: Lounge, IT suite, laundry, smoking area.

Rules and policies

House rules and tenure

"No access to premises if under the influence of drugs or alcohol." Licence agreement, tenancy agreement.


Not allowed in Step 1, otherwise by arrangement.

User participation


Further information

Public transport

Train and bus station - 5 minutes walk.

Is this page accurate?

If you work for Step by Step - Foyer Services and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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