St Mungo's - Westminster Move On and Resettlement Service

Referral address

The Basement
17 Shirland Road
W9 2JD

Referral phone

020 7266 6130

Referral email


Who is the project for?

Who do we help?

Single homeless people with additional support needs, including substance use, mental health, physical health, life skills and employment and training. Referrals must have a Westminster connection and a CHAIN number.

Who we cannot help

Clients who present a risk that the project is not equipped to manage. Please ring to discuss.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Referrals accepted from agencies in the Westminster Rough Sleepers Pathway.

Referral procedure

Phone Mon-Fri 9am-5pm or email referrals inbox to discuss. WARF referral on CHAIN . Interview. Require proof of ID, e.g. passport, benefit documents.

Length of stay

  • Minimum stay: 1 month
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff based on site in five projects. All accommodation is within walking distance of an office. Staff work on a 7 day rota 9-5 and visit all projects regularly. Emergency on-call manager. Flexible keyworking with monthly meetings or more depending on need. Joint action plans with agreed outcomes, reviewed quarterly. Action plans include goals around employment and training, substance use, resettlement and independent living skills. Access to St Mungo's work and learning projects.

Rooms and charges

  • Total spaces: 84


  • Furnishings: Rooms fully furnished, with washbasins. Flats and studios fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Dining room, garden.

Rules and policies

House rules and tenure

No alcohol or smoking in communal areas. Licence agreement or assured shorthold tenancy, depending on type of accommodation.


9am-11pm. Overnight guests with staff permission.

User participation


Further information

Public transport

Office: Warwick Avenue tube station - 3 minutes walk. Buses 18, 36.


Currently have 1 volunteer for photography group. Phone Head office on 020 8762 5500 for further information.


Food, clothes, money. Phone 020 7266 6130 or 020 3375 8195 for details.

Is this page accurate?

If you work for St Mungo's - Westminster Move On and Resettlement Service and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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