St Mungo's - Harrow Rd/Royal Oak Project

Referral address

217 Harrow Road
W2 5XQ

Referral phone

020 7266 3408

Referral email


Who is the project for?

Who do we help?

Verified rough sleepers. 31 beds for men from 22 with alcohol use issues. 10 beds for men with mental health issues and linked to JHT/CMHT. Priority to those with a local connection to the City of Westminster.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 21
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept Westminster connected referrals for 31 bed hostel; JHT and CMHT referrals for 10 bed for Royal Oak mental health unit. Will accept lateral moves from other agencies in Westminster providing they meet criteria.

Referral procedure

Phone to discuss. Application form. Interview. Can move in immediately if there is a vacancy or placed on a waiting list if no vacancies.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

16 staff, 24 hour waking cover in hostel and at Royal Oak. Staff offer support through keywork and develop individual support plans for all residents. External support is offered for those with mental health issues by JHT, CMHT and Westminster Social Services. Life skills training is offered in the hostel.

Rooms and charges

£25.58pw required from residents receiving benefits.

  • Single: 51
  • Total spaces: 51


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: 3 lounges, 2 roof gardens.

Rules and policies

House rules and tenure

Residents may drink alcohol in their own room and "wet" lounges. May smoke in own room and on the terraces. Licence agreement.


Between 12 noon-6pm. No overnight guests.

User participation


Further information

Public transport

Royal Oak tube - 5 minutes walk, Paddington tube - 15-20 minutes walk. Buses 18, 36.


Currently have 2-3 volunteers. Email for further information.


Food, clothes, toiletries. Phone 020 7266 3408 for details.

Is this page accurate?

If you work for St Mungo's - Harrow Rd/Royal Oak Project and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby