St Basils - Shaftesbury House

Referral address

Shaftesbury House
32 Mayfield Road, Moseley
West Midlands
B13 9HH

Referral phone

0300 303 0099

Referral email


Who is the project for?

Who do we help?

Young single women aged 16-25 with support needs who are homeless or are at risk of homelessness. No local connection required.

Who we cannot help

Risk assessed with risk management plan where relevant

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency via St Basils Link or Youthline.

Referral procedure

Phone Youthline (a partnership between St Basils and 4 other organisations - Bromford, Trident Reach, Moseley & District, Maypole). Interview, needs and risk assessment. Placed on pre-registered list if suitable.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 Years

Support and accommodation

Support offered

5 full time staff, sleep-in cover. Compulsory keywork system, monthly meetings. Support plans, reviewed monthly. Staff provide advice and support around life skills, budgeting, accessing benefits, cooking, hygiene, sexual health and addressing substance misuse issues. Surgeries around family mediation, employment, education and training.

Rooms and charges

  • Bedsit: 9
  • Flat: 1
  • Total spaces: 10


  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

User participation


Further information

Public transport

Buses 1, 35, 50.


Volunteers should phone 0121 772 2483 for further information.


Food, clothes, household goods, money. Phone 0121 772 2483 for details.

Is this page accurate?

If you work for St Basils - Shaftesbury House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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