Southampton City Council - Housing Advice Service

Civic Centre
United Kingdom


Civic Centre
United Kingdom


023 8083 2254



Service offered

General housing advice and information for private tenants and owner occupiers. Priority homeless people are referred to the Homeless Unit also at the Civic Centre. Council tenants are generally dealt with by the city's local housing divisions. Out of hours emergencies phone 023 8023 3344.

Who do we help?

Private tenants, owner occupiers and the general public.

Area served

Southampton City Council.

How to contact

Best way to get in touch

Phone to make an appointment.

Opening times

  • Monday: 9am - 2.30pm emergencies only
  • Tuesday: 9am - 2.30pm emergencies only
  • Wednesday: 1pm - 4pm emergencies only
  • Thursday: 9am - 2.30pm emergencies only
  • Friday: 9am - 2.30pm emergencies only


Adapted toilets


Wheelchair access

Yes - full

Further information

Public transport

Buses 7, 8, 9, 10, 17, 17a, 69.

Is this page accurate?

If you work for Southampton City Council - Housing Advice Service and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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