Solo Housing - Suffolk Visiting Support

Referral address

Suffolk Coordination Service
West Suffolk House
Western Way
Bury St Edmunds
IP33 3YU

Referral phone

01284 757150

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs e.g. ex-offenders or people with alcohol, drug or mental health problems or other issues causing vulnerability. Local connection not required.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

All referrals via Suffolk Co-ordination Service, however, if information is required to access this service, please contact Solo Housing?s local office at the Christopher Centre in Sudbury Suffolk on 01787 880759.

Referral procedure

Self-referral or via referring agencies. Contact can be made via Solo Housing?s website where links will enable applications to be down loaded or completed on line to access the Suffolk Coordination Service. Or contact the SCS help line 01284 757150 or by their e-mail

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

2 full time, 1 part time staff, available at Christopher Centre office 9am-5pm, 24 hr emergency on-call system. Keyworkers (approx 11 residents per keyworker) visit residents at least fortnightly. Support plans with agreed outcomes, reviewed every 6 months. Provide support around independent living skills, training, employment, mental health, substance misuse, confidence and engaging with the community.

Rooms and charges

£5.15-£8.80 per week from residents on benefits in shared houses. Self-contained properties pay own utilities bills.

  • Single 11
  • Own Rooms 11
  • Shared 11
  • Total spaces: 33


  • Furnishings: Flats and rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None. Some adaptations could be put in place depending on needs.

Rules and policies

House rules and tenure

Residents must engage with support offered. Smoking and alcohol allowed in own room. Assured shorthold tenancy.


Can stay overnight by agreement with staff.

User participation


Further information

Public transport

All properties within 10 mins walk of town centre. All within 5 mins of a bus stop.


Have 1 admin support volunteer. Phone project for further information.


Food, clothes, household goods, money. Phone project for details.

Is this page accurate?

If you work for Solo Housing - Suffolk Visiting Support and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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