Solo Housing - The Old Post Office Maltings
32 Victoria Road
Who is the project for?
Who do we help?
Single homeless people with support needs, including ex-offenders and people with mental health or substance misuse issues. No local connection required.
Who we cannot help
No automatic exclusions.
- Minimum age accepted: 18
- Maximum age accepted: 65
How to get a referral
Accept self referrals and referrals from any agency. Many referrals come from South Norfolk Council, Social Services, Community Mental Health Team, Leaving Care Team, Probation Service and Prison Service.
Phone, call in Mon-Fri 9am-5pm or write. Application form completed by applicant prior to interview. Require proof of ID, eg passport, birth certificate, driving licenc., Needs assessment and background information discussed at interview.
Length of stay
- Minimum stay: 6 months
- Maximum stay: 2 years
Support and accommodation
3 full time staff on-site at hostel 8am-5pm 5 days a week, Sat 9.30am?1pm. 24 hour emergency on call system. Keywork system (5-7 residents per keyworker), meetings weekly-fortnightly. Action plans with agreed outcomes reviewed every six months. Staff offer support around economic wellbeing, leisure activities, health, offending behaviour, substance misuse, accessing employment, education and training.
Rooms and charges
£7.81 per week required from hostel residents in receipt of benefits. Residents in flats pay own bills.
- Single: 13
- Flat: 6
- Total spaces: 19
- Furnishings: All rooms either fully or partly furnished.
- Food: %author:field_hostels_food
- Disabled facilities: 2 rooms in Old Post Office Hostel accessible for wheelchair users.
Rules and policies
House rules and tenure
Residents must engage with support. Alcohol and smoking allowed in own rooms only in hostels. Licence agreement. Assured shorthold tenancy in flats.
Hostels: 9am-11pm. Can stay overnight with staff permission in exceptional circumstances.
Diss station - 5 mins walk. Town centre - 15 mins walk.
Currently have 1 volunteer assisting with general duties. Phone 01379 650906 for further information.
Food, clothes, furniture, money. Phone 01379 650906 for details.
Is this page accurate?
If you work for Solo Housing - The Old Post Office Maltings and would like us to amend any of this information please email us today.