Solo Housing - Norfolk Visiting Support

Referral address

12a Nicholas Street
IP22 4LB

Referral phone

01379 640250

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs e.g. ex-offenders or people with alcohol, drug or mental health problems or other issues causing vulnerability. Local connection not required.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone, call in Mon-Fri 9am-5pm, email or write. Application form completed by prospective resident prior to interview. Require proof of ID and background information from other agencies working with applicant.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

3 full time staff, available via office in Diss 9am-5pm, emergency on-call system. Keyworkers (approx 12 residents per keyworker) visit residents at least fortnightly. Support plans with agreed outcomes, reviewed every 6 months. Provide support around independent living skills, training, employment, mental health, substance misuse, confidence and engaging with the community

Rooms and charges

£5.05-£8.00 per week from residents on benefits in shared accommodation. Residents in single self- contained properties pay own bills.

  • House: 22
  • Bedsit: 4
  • Flat: 10
  • Total spaces: 36


  • Furnishings: Properties fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: Adaptations/aids can be put in place depending on disability needs.

Rules and policies

House rules and tenure

Residents must engage with support offered. Smoking and alcohol allowed in own room. Assured shorthold tenancy.


Can stay overnight with staff agreement.

User participation


Further information


Food, clothes, household goods, furniture, money. Phone project on 01379 640250 or email for details.

Is this page accurate?

If you work for Solo Housing - Norfolk Visiting Support and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby