Shepherds Community Services

Referral address

Medway Innovation Centre
Maidstone Road

Referral phone

01634 306 895

Referral email


Who is the project for?

Who do we help?

Single homeless people, including rough sleepers and those discharged from hospital. Must have local connection to the Medway area.

Who we cannot help

Arsonists. Sex offenders not registered with local law enforcement agencies.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from any Medway agency.

Referral procedure

Phone Mon-Fri 9am-5pm for referral form, or download from website.

Length of stay

  • Minimum stay: 0-3 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff offer advice and support on life skills. Care plans. Staff provide advice and support with independent living skills, benefits, job search.

Rooms and charges

£18.50pw required from residents in receipt of benefits.

  • Single: 25
  • Total spaces: 25


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, gardens.

Rules and policies

House rules and tenure

No alcohol or smoking allowed on the premises. Licence agreement.


Until 10pm. No overnight guests.

User participation


Further information

Public transport

Chatham train station nearby.


Currently have 8 volunteers, help with admin, skills sharing, general duties. Phone 01634 306 895 for further information.


Food, household goods, money. Phone 01634 306 895 for details.

Is this page accurate?

If you work for Shepherds Community Services and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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